What a Drag!

 

What do I do?

What do I do?

If you are the new owner of a Samsung Chromebook (the basic model), you might be having some trouble figuring out how to do a “drag-and-drop” using the touchpad.  Then again, maybe you have figured it out with no problem.  If you fall into this latter category, go off and enjoy a cup of coffee.  This post is NOT for you.  If you are having problems, on the other hand, perhaps I can help you.  You see, I unboxed my Chromebook and powered it up with no problem.  I logged into my Google account with no problem.  Then the first thing that came up was a touchpad tutorial.  OK, this was good.  I use a laptop every day but I don’t usually use the touchpad because I have the thing jury-rigged up to an external keyboard coupled with a wireless mouse, unless I’m traveling.  Then I rely on the wireless mouse.  I hate touchpads.  They’re fiddly.  But I decided to give it the old college try.  I was batting 1000 and getting the “green light” on all the gestures until we came to the “drag-and-drop” gesture.  I could NOT master this one for love nor money.

I went online and researched the problem.  There were other folks who seemed to be having similar problems but I didn’t see any solutions offered.  I kept on tapping and swiping.  No luck.  I suspected it was operator error but after an evening of trying a number of different ways of doing it, I began to wonder if I had a deficient Chromebook.

How hard can it be?

How hard can it be?

This is supposed to be a simple machine.  I’m not an idiot.  I have a high IQ.  How could something like this be giving me such fits?  Overnight I had the bright idea that I would take it back to where I bought it and ask them to show me what I was doing wrong.  That’s how I found myself in front of the Geek Squad desk this morning explaining my problem.  I’ll tell you what.  This particular “geek” wasn’t inspiring me with confidence when a.  he couldn’t figure out how to connect me to the internet and b.  he wasn’t having much luck getting it to drag and drop either.

Location is everything!

Location is everything!

FINALLY he stumbled across a different picture of illustrating the drag-and-drop technique.  This one showed that you had to hold down one finger in the lower left section of the touchpad and then you could “drag” with another finger around on your touchpad and whatever you had selected would move.  Aha!  That was the trick.

Let’s review, shall we?

1.  Select what you wish to drag and drop.  You do this by moving your cursor to hover over the item and tapping with one finger anywhere in the middle of the touchpad to click on it.

2.  Using one finger, click and hold down the lower left section of the touchpad while you use another finger to drag the selected item to where you want to place it by moving that other finger around on the touchpad.  The selected item will move accordingly on the screen.

3.  Once you have moved your selected item into position, raise both fingers from the touchpad.  Your item will now stay in its new place.

4.  Finally, just tap anywhere in the touchpad to deselect the item.

Organizing my photos

Organizing my photos

That’s all there is to it.  I left the store happy.  I’ll bet the “geek” was happy to see me leave.  I didn’t have to pay anything for his help.  Hopefully he will file that tidbit of knowledge away somewhere where he can easily retrieve it for the next Samsung Chromebook owner who comes in asking for help.

 

 

 

 

  • slehan

    Thank you so much for this explanation. Couldn’t find it anywhere. It was driving me crazy not to be able to move anything

    • booklassie

      You are most welcome. Too bad they weren’t a little clearer on their explanations/diagrams. It might have saved a lot of Chromebook users some unnecessary grief. Just glad I could help.

  • I’m so happy you posted this! I thought I was going crazy on my brand new HP 14, & everywhere just kept saying the same thing like I was an idiot. Bless you!

    • booklassie

      So glad it helped, Valerie. It can be so maddening when something that should be simple seems anything but. Enjoy that HP.

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